Terms & Conditions
Agreement between User and Healthy Hemp Oil
Welcome to Healthy Hemp Oil. The healthyhempoil.com website (the “Site”) is comprised of various web pages operated by Healthy Hemp Oil. Healthyhempoil.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of healthyhempoil.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference. Healthyhempoil.com is an E-commerce Site that provides high-quality, dietary supplements and skin care products made from hemp oil with a high CBD cannabidiol content. These products include tincture, gum, oil, creams, and balms.
Privacy
Your use of healthyhempoil.com is subject to Healthy Hemp Oil’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.
Electronic Communications
Visiting healthyhempoil.com or sending emails to Healthy Hemp Oil constitutes electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site satisfy any legal requirement that such communications be in writing.
Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Healthy Hemp Oil is not responsible for third party access to your account that results from theft or misappropriation of your account. Healthy Hemp Oil and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
Healthy Hemp Oil does not knowingly collect, either online or offline, personal information from persons under the age of 13. If you are under 18, you may use healthyhempoil.com only with the permission of a parent or guardian.
Shipping Policy
We ship orders from our warehouse Monday through Friday from 9am-4pm (Eastern Time). Orders placed on our website will ship out the next business day. Any orders placed Friday afternoons and on weekends will be shipped out the next business day.
Products are sent through the United States Postal Service. Once an order is placed you will be sent tracking information, so you can follow your purchase all the way to your doorstep.
PLEASE NOTE: If you are located in the USA with an order of $500.00 or more, or if you are an international customer with an order of $350.00 or more, we will need an order confirmation (by phone or email) stating that you approve of this purchase. This additional step is for your protection. You can expect an email from one of our customer service representatives regarding this – or please feel free to email us with your order number and purchase confirmation to [email protected].
Additionally, HHO is not responsible and will not issue refunds for any international shipments that are lost or taken by customs. We highly advise looking into regulations on importing CBD to your country of residence to make sure that the order won’t be seized by customs when we ship it out. If you have any questions about this policy, please contact us, we would be happy to hear from you at [email protected].
Cancellation/Refund Policy
If you’re not completely satisfied with our products, please email us and we’ll refund you 100% of the products purchased. No questions asked. ***Policy does not apply to bulk orders (see below).
With our money back guarantee, you can try our premium line of Hemp Oil products for a full 90 days, 100% Risk-Free. If you don’t LOVE it, we insist that you get 100% of your money back. We’lleven eat the credit-card processing fees. Healthy Hemp Oil isoffering this unbeatable guarantee because we truly want this to be a risk-free option for you. Try it. If you don’t love it, just email support at ANY TIME during the first 90 days and we’ll refund 100% of the price.
***Note: Refund Policy Does Not Apply to Bulk Orders. You may return any item EXCEPT bulk items for a refund of the original purchase price. Bulk items include: 10g tubes of Herbal Renewal (Blue, Green, Gold) and any single product type ordered with a quantity of three or more.
We hate to limit our refund policy in any way, but these bulk items are not “starter” orders and we assume that customers are well familiar with hemp oil when purchasing them. We reserve the right to make exceptions to this policy if we feel it is being abused.
How to Make a Return:
To return an item, simply email: [email protected] or call 1-844-HEMPOIL (436-7645) and request a prepaid shipping return label. Credit card orders will be refunded to the card used for your most recent purchase of each specific item. Returns must be received within 10 days of the prepaid shipping return label request or within 90 days of the original product order date, whichever is first. If you have any questions about our return policy or about a specific return, please contact us.
Goods and Services Tax
HealthyHempOil.com is not responsible for any additional charges that your government applies to the shipment in regards to import fees (Goods and Services Tax or Value-added tax). If the tariff dues go unpaid, your package will be returned to us, and a refund will not be applied.
Links to third party sites/Third party services
Healthyhempoil.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Healthy Hemp Oil, and Healthy Hemp Oil is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site or any changes or updates to a Linked Site. Healthy Hemp Oil is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Healthy Hemp Oil of the site or any association with its operators.
Certain services made available via healthyhempoil.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the healthyhempoil.com domain, you hereby acknowledge and consent that Healthy Hemp Oil may share such information and data with any third party with whom Healthy Hemp Oil has a contractual relationship to provide the requested product, service or functionality on behalf of healthyhempoil.com users and customers.
No unlawful or prohibited use/Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use healthyhempoil.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Healthy Hemp Oil that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Healthy Hemp Oil or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto. You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site.
Healthy Hemp Oil content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular, you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use and will make no other use of the content without the express written permission of Healthy Hemp Oil and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Healthy Hemp Oil or our licensors except as expressly authorized by these Terms.
Use of communication services
The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”). You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others. You agree not to publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity); upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer. In addition, you agree not to advertise or offer to sell or buy any goods or services for any business purpose; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, or restrict or inhibit any other user from using and enjoying the Communication Services. You agree not to violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including email addresses, without their consent; violate any applicable laws or regulations. Healthy Hemp Oil has no obligation to monitor the Communication Services. However, Healthy Hemp Oil reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Healthy Hemp Oil reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever. Healthy Hemp Oil reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Healthy Hemp Oil’s sole discretion. Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Healthy Hemp Oil does not control or endorse the content, messages or information found in any Communication Service and, therefore, Healthy Hemp Oil specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Healthy Hemp Oil spokespersons, and their views do not necessarily reflect those of Healthy Hemp Oil. Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.
Materials provided to healthyhempoil.com or posted on any Healthy Hemp Oil web page
Healthy Hemp Oil does not claim ownership of the materials you provide to healthyhempoil.com (including feedback and suggestions) or post, upload, input or submit to any Healthy Hemp Oil Site or our associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Healthy Hemp Oil, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission, and to publish your name in connection with your Submission.
No compensation will be paid with respect to the use of your Submission, as provided herein. Healthy Hemp Oil is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Healthy Hemp Oil’s sole discretion. By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all of the rights necessary for you to provide, post, upload, input or submit the Submissions.
Third Party Accounts
You will be able to connect your Healthy Hemp Oil account to third party accounts. By connecting your Healthy Hemp Oil account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.
Using Our Products
Healthy Hemp Oil will not be held liable to the results hereafter the use of our products. By taking the product, you are fully oriented of the indications, proper handling, and proper usage of the products, and you acknowledge and agree to the risks that may come herewith. Inclusive are health effects, allergic reactions, physiological changes and effects, body reactions, and any loss or damages that may occur thereafter. Herewith includes, any results found through the conduction of drug tests and any medical tests relating to the products.
International Users
The Service is controlled, operated and administered by Healthy Hemp Oil from our offices within the US. If you access the Service from a location outside the US, you are responsible for compliance with all local laws. You agree that you will not use the Healthy Hemp Oil Content accessed through healthyhempoil.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
Indemnification
You agree to indemnify, defend and hold harmless Healthy Hemp Oil, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Healthy Hemp Oil reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Healthy Hemp Oil in asserting any available defenses.
Liability disclaimer
The information, software, products, and services included in or available through the site may include inaccuracies or typographical errors. Changes are periodically added to the information herein. Healthy Hemp Oil and/or its suppliers may make improvements and/or changes in the site at any time. Healthy Hemp Oil and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services and related graphics contained on the site for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, services and related graphics are provided “as is” without warranty or condition of any kind. Healthy Hemp Oil and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title and noninfringement. To the maximum extent permitted by applicable law, in no event shall Healthy Hemp Oil and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the site, with the delay or inability to use the site or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the site, or otherwise arising out of the use of the site, whether based on contract, tort, negligence, strict liability or otherwise, even if Healthy Hemp Oil or any of its suppliers has been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. If you are dissatisfied with any portion of the site, or with any of these terms of use, your sole and exclusive remedy is to discontinue using the site.
Termination/access restriction
Healthy Hemp Oil reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the United Kingdom, and you hereby consent to the exclusive jurisdiction and venue of courts in the United Kingdom in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Healthy Hemp Oil as a result of this agreement or use of the Site. Healthy Hemp Oil’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Healthy Hemp Oil’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Healthy Hemp Oil with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Healthy Hemp Oil with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Healthy Hemp Oil with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
FDA Disclaimer
The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from healthcare practitioners. Please consult your healthcare professional about potential interactions or other possible complications before using any product. The Federal Food, Drug and Cosmetic Act requires this notice.
Cannabinoids as antioxidants and neuroprotectants
Changes to Terms
Healthy Hemp Oil reserves the right, in its sole discretion, to change the Terms under which healthyhempoil.com is offered. The most current version of the Terms will supersede all previous versions. Healthy Hemp Oil encourages you to periodically review the Terms to stay informed of our updates.
Contact Us
Healthy Hemp Oil welcomes your questions or comments regarding the Terms. Our support team is available 9am-5pm EST Monday to Friday.
Email Us
Send your questions to our Customer Service team – [email protected]
Our support team is available 9am-5pm EST Monday to Friday.
Call Us
Call us at: 1-844-HEMPOIL (436-7645). Leave a message and we’ll get back to you as soon as possible. Our support team is available 9am-5pm EST Monday to Friday.
Business Address
US Headquarters:
803 Wagonwheel Lane
West Chester, PA 19380
1-844-HEMPOIL (436-7645)
UK Headquarters:
Healthy Hemp Oil LTD
321 High Road – Office 15
Chadwell Heath, Essex
RM6 6AX, United Kingdom
+44 203 129 6048
(Do not send any return packages here: Please contact [email protected] and we will send you the appropriate address for any returns)
Charge Descriptor on CC statement will show as HealthyHempOil442031296048
Effective as of August 01, 2013