I haven’t received my order confirmation yet

We send out an order confirmation via email with every order, as long as you entered your email address when you checked out.

If you haven’t received one yet, here’s what you can do to find your order confirmation email…

1. While we send out our order confirmations immediately, it can take up to 15 minutes for email providers to receive the email (depending on the provider). So it might be on it’s way ?

2. If it’s been longer than 15 minutes since you ordered and you still can’t find it, try searching your email inbox for the subject line: “Your Healthy Hemp Oil order” (without the quotes).

3. Lastly, try looking in the Spam folder of your email inbox for the order confirmation. Sometimes it can end up there.

Here’s What the Email Confirmation Looks Like:


Still can’t find it? Send us an email at [email protected] and we’ll gladly send you out another confirmation, and we’ll confirm that everything is okay with your order!